Privacy Policy

When you interact with Nectar — through our website, WhatsApp, phone, or in person — we may collect the following types of information to understand your needs and provide the best modular kitchen and furniture solutions.

Every piece of information we collect is used to deliver a seamless, personalised experience — from your first enquiry to the final installation of your dream kitchen.

• Prepare personalised design proposals, 3D renders, and accurate cost estimates for your project.
• Schedule and coordinate site visits, measurements, and follow-up consultations.
• Process orders, invoices, and track project milestones through to delivery and installation.
• Send you updates about your project status, new collections, or promotional offers (with your consent).
• Improve our website, services, and the overall customer experience.
• Comply with applicable Indian laws and maintain business records.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We share your information only when necessary to complete your project or as required by law. We never share data for advertising or profit.

• Trusted Vendors & Craftsmen: Carpenters, hardware suppliers, and contractors who work on your project under confidentiality.
• Logistics Partners: Delivery teams who need your address and contact details for installation coordination.
• Payment Processors: Banks or payment gateways for processing transactions securely.
• Legal Requirements: When required by Indian law, court order, or government authority.

All third parties are required to keep your information confidential and may only use it for the specific purpose shared.

Our website at nectarmodulars.com uses cookies and similar technologies to improve performance and understand visitor behaviour.

• Essential Cookies: Required for the website to function correctly, including the contact and enquiry forms.
• Analytics Cookies: Tools like Google Analytics help us understand which pages are most visited so we can improve content.
• Marketing Pixels: We may use Facebook or Google pixels to show relevant ads to people who have visited our website.

You can disable cookies through your browser settings at any time. Note that some site features may not work correctly without essential cookies.

Much of our client communication happens over WhatsApp and phone. When you contact us through these channels:

• Your name, phone number, and conversation details may be saved internally to manage your project.
• Photos, floor plans, or documents you share on WhatsApp are used only for your project and not shared elsewhere.
• We may send you project updates, reminders, or offers via WhatsApp. You may opt out at any time by informing us.
• WhatsApp communications are subject to Meta's own privacy policy as the platform provider.

We retain your information for as long as is necessary to fulfil the purposes described in this policy, or as required under Indian law.

• Project and client records are retained for up to 7 years for warranty, legal, and tax purposes.
• Enquiries that did not convert into projects are kept for up to 1 year for follow-up purposes.
• Marketing communication preferences (opt-in/opt-out) are maintained indefinitely unless you request deletion.
• Website analytics data is typically retained for 26 months as per Google Analytics defaults.

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorised access, loss, or misuse.

• Our website uses HTTPS (SSL encryption) to secure all data transmitted between your browser and our servers.
• Access to client information is restricted to authorised Nectar team members only.
• Physical documents containing client data are stored securely at our office in Pune.
• In the event of a data breach, we will notify affected clients as required by applicable law.

You have the right to know and control how your personal data is used. You may exercise any of the following rights by contacting us directly.

To exercise any of these rights, please email or WhatsApp us. We will respond within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the effective date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website or services after any update constitutes your acceptance of the revised policy.